Lowest Price Guarantee

Lowest Price Guarantee only at Big Kahuna Hawaii.com!

There are many reasons to come to Big Kahuna Hawaii.com when looking for fun and exciting things to do during your time in Hawaii. At Big Kahuna, we are totally dedicated to helping you save money and to helping you have a wonderful stay in the islands we call home.

We are a local Hawaiian company in Honolulu, Hawaii and specialize in offering the most complete array of fun things to do here in the islands. It is our goal to provide you with excellent customer service, informative and helpful activity descriptions, and of course the cheapest prices! And we'll even guarantee it! If you find a lower price on another website, we'll refund the difference plus 10%!

Here's how the offer works:
1. Book an activity on Big Kahuna Hawaii.com
2. At any time prior to going on your activity, if you find the same activity for a lower price and we can verify it, we will issue a credit on your credit card for the difference plus 10% (of the price difference).
3. To receive the refund, you must participate in the booked activity. See "Terms and Conditions" for more details.

Terms and Conditions:

• For a claim to be valid under this guarantee, it must satisfy all Terms and Conditions outlined herein.
  
• All claims must be filed by midnight Hawaii Standard Time of the same day in which you participated in your scheduled activity.
  
• Activities which are rescheduled by you are not eligible for a refund.
  
• "Price" is the total price less taxes and fees.
  
• Special fares do not apply to this guarantee.
  
• Big Kahuna Hawaii must be able to verify the lower price on another website or in legitimate printed materials. It is not necessary to purchase the comparable activity.
  
• Big Kahuna Hawaii reserves the right to deny any claims that cannot be verified, or for which you have provided insufficient or incomplete information.
  
• Claims are only valid if filed online. Other methods (e.g. phone, email, fax) are not eligible.
• Guarantee only applies to activities which can be booked and paid for online (not via phone or other service).
  
• Guarantee is only valid for lower prices found for the exact same activity with the same activity date, same class of service (where applicable), same restrictions, and was available for purchase on the same day as the original Big Kahuna Hawaii.com online purchase.
  
• Guarantee only applies to activities purchased with a credit card and with a United States billing address.
  
• Guarantee does not apply to rates not available to the general public (such as, but not limited to: corporate, military, meeting & convention, wholesaler, consolidator and other discount fares) and packages.
  
• Guarantee does not apply to competitor websites where the details are not known until after the purchase.
  
• Guarantee does not apply to an activity that you choose to refund.
  
• Guarantee does not apply to an activity where you elect to change the activity's date.
  
• Prices found on another website must be in US Dollars.
  
• Guarantee does not apply to groups (10 or more persons).
  
• Only price differences of at least $5 will be refunded. Refund will be to the credit card used for the original purchase on Big Kahuna Hawaii.com.
  
• Additional restrictions may apply. Big Kahuna Hawaii is the final authority on interpretation of these rules. Big Kahuna Hawaii reserves the right to terminate this offer without notice.
• Big Kahuna Hawaii reserves the right to alter or amend these Terms and Conditions without notice.
  
• The difference in price plus 10% of that difference is the sole compensation that will be provided for Big Kahuna Hawaii' failure to fulfill its Lowest Price Guarantee.
  
• Price adjustments are limited to refund within a 30 day period.
  
• Competitors' coupons or time-specified promotions will be considered non-verifiable and therefore not acceptable for the low price guarantee.
• By filing a Lowest Price Guarantee claim, the claimant accepts the content of the site's Terms and Conditions as defined herein and agrees to abide by them. Claimant further agrees to all Terms of Use as outlined in the Terms Of Use document on our website.
  

• To submit a claim, go to the claims form.
  
• Fill in all required fields
  
• Click 'Submit'
  
• Big Kahuna Hawaii customer service will contact you via email within 24 hours of your claim.